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We’re delighted to announce the launch of our expert webinar sessions specifically for the independent retailer.

We’ll be hosting a series of 30 minute sessions led by industry experts on topics including tips on trading post lockdown, how to use social media effectively, how to control costs and margin, and sustainability. Additionally, Bira will be speaking about the key topics they are engaging with Government on and there will be Q&A opportunities after each session. The expert webinars will offer a wealth of relevant and insightful take-ways for all independent retailers!

The webinars are free to attend and one registration will provide you with the links for all the sessions.

Day One - Tuesday 16 March 2021

09:30 Changing consumer behaviour

Martin Newman
The Consumer Champion
Retail Expert / Author

How consumer behaviour has changed as a result of the pandemic and what that means for retailers and brands. The session also looks how retailers can trade out of the pandemic.


11:00 Seasalt's sustainability strategy

Johnny Redmayne, UK and Ireland Wholesale Country Manager &
Deap Khambay, Head of Sustainability

Seasalt will share some insights about sustainability in general and what retailers should look out for when sourcing sustainable brands.


13:00 Independent retail in Covid times

Andrew Goodacre, Chief Executive
British Independent Retailers Association

A focus on Bira’s recent campaign highlights (including lobbying the Government regarding business rates), and the changes independent retailers have made to adjust to the Covid-19 impact.


14:30 Brexit update for retailers

Arron Nicholson, AIS &
Rob Lawry, Rohlig

AIS' Imports Manager along with Rohlig Logistics will share an update on delivery processes post Brexit and what retailers can do to minimise disruption.


16:00 AW 21/22 lifestyle and consumer trends

Jane Kellock

An overview of the overarching macro trends that will influence the consumer and how these will inspire new product innovation.


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Day Two - Wednesday 17 March 2021

09:30 Social media trends for 2021

Naddy Onions
Divisional Director

Social media trends for 2021 - the latest social media trends and practical tips for how retailers can harness them.


11:00 How to deliver THE WOW FACTOR in face-to-face fashion retail - the signature sales and service model to achieve superior results

Helen Masters
Pudding Retail Fashion & Lingerie Consultancy

The Signature Sales and Service Model for face-to- face business to achieve the best customer engagement and sales.


13:00 Secrets from the Board Room: 5 simple things you can do to win at retail

Glenn Regan
Alchemist Business Consulting

Secrets from the Board Room: 5 simple things you can do to win at retail.


14:30 Effective visual merchandising to drive commercial impact

Katy Hoare, Senior Visual Merchandising Manager

In addition to providing styling hints and tips, Katy’s session will cover the key elements of good visual merchandising, the commercial benefits of using effective visual merchandising and managing a varied stock package.


16:00 Merchandising and stock control upskilling

Sally Fenwick

Merchandising and Stock Control Upskilling


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