We’re delighted to announce the launch of our expert webinar sessions specifically for the independent retailer.
We’ll be hosting a series of 30 minute sessions led by industry experts on topics including tips on trading post lockdown, how to use social media effectively, how to control costs and margin, and sustainability. Additionally, Bira will be speaking about the key topics they are engaging with Government on and there will be Q&A opportunities after each session. The expert webinars will offer a wealth of relevant and insightful take-ways for all independent retailers!
The webinars are free to attend and one registration will provide you with the links for all the sessions.
Day One - Tuesday 16 March 2021
09:30 Changing consumer behaviour
The Consumer Champion
Retail Expert / Author
How consumer behaviour has changed as a result of the pandemic and what that means for retailers and brands. The session also looks how retailers can trade out of the pandemic.
Johnny Redmayne, UK and Ireland Wholesale Country Manager and Deap Khambay, Head of Sustainability, Seasalt
Seasalt will share how Sustainability is at the heart of their proposition and has been fundamental to their success.
13:00 Independent Retail in Covid times
Andrew Goodacre, Chief Executive
British Independent Retailers Association
A focus on Bira’s recent campaign highlights (including lobbying the Government regarding business rates), and the changes independent retailers have made to adjust to the Covid-19 impact.
Arron Nicholson &
Nikki Prosser, AIS
Our AIS team along with Rohlig Logistics will share an update on delivery processes post Brexit and what retailers can do to minimise disruption.
Synopsis to follow
Day Two - Wednesday 17 March 2021
09:30 Social media trends for 2021
Social media trends for 2021 - the latest social media trends and practical tips for how retailers can harness them.
11:00 Maximising customer engagement & sales
Helen Masters, Pudding Retail Lingerie Training & Consultancy
The Signature Sales and Service Model for face-to- face business to achieve the best customer engagement and sales.
13:00 Secrets from the Board Room - 5 simple things you can do to win at retail
Secrets from the Board Room – 5 simple things you can do to win at retail:
- drive footfall
- increase conversion
- maximise transaction value and increase absolute margin
- control costs