Day Two - Wednesday 17 March 2021
11:00 Maximising customer engagement & sales
Helen Masters, Pudding Retail Lingerie Training & Consultancy
The Signature Sales and Service Model for face-to- face business to achieve the best customer engagement and sales.

Helen is a business management consultant and lecturer on the International Fashion Business degree course at Coventry University. She has also been a guest speaker for LCF. Helen has worked with a several AIS Members and has also been involved in training programmes at AIS.